Why specify USM for airport counters
Airports need counter systems that handle daily wear, keep a clean architectural look, and stay flexible as tenants and passenger flows evolve.
USM’s modular format supports staged upgrades and future reconfiguration without starting from scratch.
Modular reconfiguration
- Adapt counter runs as passenger flows and tenant needs change
- Extend counters, add returns, create islands and back counters
- Standardise layouts across terminals, zones or concessions
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Frequently asked questions
Can USM counters be reconfigured after installation?
Yes. USM’s modular system allows counter layouts to be adapted over time, which suits airports where spaces and tenants change.
Are USM counters suitable for high-traffic public areas?
Yes. The system is designed for commercial use and suits airports and transport hubs where durability matters.
Can counters support POS and service equipment?
Yes. Layouts can be planned to accommodate power, data and equipment requirements for service and retail operations.
What information helps you quote and plan fastest?
Send a plan, target counter lengths, equipment list, and your programme dates. If you include site constraints and access notes, it improves layout planning.
Additional Content
Commercial durability
- Suited to continuous public use in high-traffic areas
- Consistent detailing for front-of-house presentation
- Practical servicing access for day-to-day operations
Power & data planning
- Support power and data routing for POS and service equipment
- Plan for scanners, printers, payment terminals and screens
- Coordinate cable management early for cleaner install outcomes
Typical airport applications
Passenger-facing counters
- Airline check-in and bag drop counters
- Customer service and information desks
- Gate support / podium-style counters
- Concierge and lounge reception counters
Retail, F&B and staff areas
- Retail POS counters and back counters
- Food & beverage service counters
- Staff work counters in back-of-house zones
- Security and operational support worktops
Specification & project support
Share your counter schedule, layout drawings, tenancy brief or concession plan and we can assist with module selection, configuration planning, and finish coordination.
This approach supports consistency across multiple tenancies or zones.
What to send
- Area plan or reflected ceiling plan (if available)
- Counter length targets and service positions
- Equipment list (POS, screens, printers, scanners)
- Power/data assumptions and access constraints
What you get back
- Recommended counter layouts and module approach
- Finish direction to suit the terminal palette
- Guidance on staging and rollout sequencing
- Quote-ready scope aligned to your programme
Need airport counters that can adapt?
If you are planning a terminal refresh, new concession, or customer service zone, we can assist with counter layouts, finish selection and project timelines.